bg344 Terms & Conditions

01General Provisions

These terms and conditions ("Terms") constitute a legal agreement between bg344 ("Platform", "we", "us") and its users ("User", "you", "your"). By using the bg344 website or any of its services, you automatically agree to these Terms.

bg344 is an online casino and sports betting platform operated for users in Bangladesh. The platform runs on SSL encryption and a fair play policy. All services are provided on an "as is" basis and may change without prior notice.

If any part of these Terms is not acceptable to you, please refrain from using bg344's services. In the event of any conflict between the English and Bengali versions of these Terms, the Bengali version shall take precedence.

02Account Registration

To open an account at bg344, users must provide accurate, complete, and up-to-date information. The user is solely responsible for the accuracy of all information provided during registration.

Registration Conditions

• Each person may open only one account — multiple accounts held by the same person are strictly prohibited.
• Accounts may not be opened in the name of or on behalf of a third party.
• Login credentials (username and password) must be kept confidential and must not be shared with anyone.
• Any suspicious activity on the account must be reported to our support team immediately.
• The user is solely responsible for maintaining the security of their account.

If a user opens or operates an account using false information, bg344 reserves the right to close that account and withhold any funds deposited.

03Age Restrictions

All bg344 services are strictly for persons aged 21 and above. Any person under the age of 21 is completely prohibited from opening an account or using this platform.

bg344 may request a government-issued ID, passport, or other valid document for age verification at any time. If age cannot be verified, or if the user is confirmed to be under 21, the account will be closed immediately and all deposited funds may be forfeited.

bg344 is committed to keeping minors away from gambling. We urge parents and guardians to use parental control software to prevent underage access to this platform.

04Account Verification (KYC)

To continue using an account at bg344 or to complete a withdrawal, users may be required to complete an identity verification ("KYC") process.

Documents Required for Verification

• A government-issued photo ID (National ID card, passport, or driving license).
• Proof of current address — a utility bill or bank statement issued within the last three months.
• Proof of ownership of the payment method — confirmation that the bKash, Nagad, or Rocket account is registered in the user's name.

Withdrawal requests will not be processed until KYC verification is complete. bg344 may request additional documents at any time at its own discretion.

05Deposits & Withdrawals

Deposit Terms

The minimum deposit amount at bg344 is ৳500. Accepted payment methods are: bKash, Nagad, Rocket, and bank transfer. All deposits must be made from an account registered in the user's own name — deposits made through a third party are strictly prohibited.

• The correct payment reference number must be included at the time of deposit.
• Please stay in contact with the support team until the deposited amount is reflected in your bg344 account.
• bg344 reserves the right to verify the legitimacy of deposited funds.

Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Withdrawals can only be made to the same payment method used for the deposit. Funds are generally transferred within 10 to 45 minutes after a withdrawal request is approved.

• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals will not be processed until KYC verification is complete.
• Withdrawals may be suspended if fraud or system abuse is suspected.

06Bonuses & Promotions

bg344 offers various bonuses and promotional offers from time to time. Each offer has its own terms and conditions, which are described in detail on the relevant offer page.

Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. For example, depositing ৳1,000 will earn a ৳2,000 bonus, giving a total balance of ৳3,000. Before withdrawing this bonus, you must wager 20 times the bonus amount. Example: a ৳2,000 bonus requires ৳40,000 in completed bets. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

General Bonus Terms

• A bonus applies only once per person / household / device / IP address.
• Wagering requirements must be met within a specified time limit to qualify for the bonus.
• Bonus funds cannot be withdrawn directly — they are only withdrawable after the wagering conditions have been met.
• bg344 reserves the right to change or cancel any promotional offer without prior notice.
• After claiming a bonus, multiple bonuses cannot be active at the same time unless specifically stated.

07Betting & Gaming Rules

All betting and gaming activities on bg344 are conducted in a fair and transparent manner. Once confirmed, a bet cannot be cancelled.

General Betting Rules

• You may not place a bet exceeding your available balance.
• Winnings resulting from technical errors are not payable, and bg344 reserves the right to correct them.
• If a disconnection occurs during play, the server data will be considered final.
• bg344's own decision is final in determining the outcome of any match or event.

Sports Betting

Betting is available on various sports including cricket, football, and kabaddi. All bets are settled according to the international rules of the relevant sport. If an event is cancelled or postponed, the stake for the relevant bet will be returned to the user's account.

08Prohibited Activities

Involvement in any of the following activities will result in immediate account closure, and associated deposited funds may be forfeited.

• Operating multiple accounts under the same person.
• Bonus abuse — particularly claiming bonuses by exploiting system vulnerabilities.
• Arbitrage betting or attempting to withdraw bonuses through risk-free methods.
• Money laundering or conducting illegal financial activities.
• Accessing another person's account or attempting to hack.
• Attempting to exploit the platform's software or technical systems.
• Operating an account using a false identity or fraudulent documents.
• Using non-public information, confidential data, or internal systems to gain an unfair advantage.

In the event of any of the above violations, bg344 reserves the right to notify the relevant authorities.

09Responsible Gambling

bg344 treats responsible gambling as its highest priority. Gambling is a form of entertainment — it should not be viewed as a source of income. Only gamble with money you can afford to lose without facing financial hardship.

Self-Limit Tools

Users can contact the support team to set deposit limits, bet limits, or activate self-exclusion on their account. Our 24/7 support team is always available for any concerns or issues.

If you notice signs of gambling addiction, please seek professional help. Visit our Responsible Gaming page to learn more.

10Privacy & Data Protection

bg344 takes the protection of users' personal information very seriously. All data is securely stored and transmitted using SSL encryption.

To learn more about how we collect, use, and store information, please read our Privacy Policy page. Personal information is never sold or shared with third parties — only limited information may be shared with partners strictly necessary for delivering our services.

11Intellectual Property

All content on the bg344 website — including logos, designs, text, graphics, software, and other elements — is the exclusive property of bg344 and is protected by copyright and intellectual property laws.

• Republishing, distributing, or commercially using any bg344 content without prior written permission is prohibited.
• Imitating or using bg344's trademarks and logos in a misleading manner is strictly prohibited.
• Reverse engineering the software or collecting data through automated systems is prohibited.

12Limitation of Liability

bg344 strives to provide uninterrupted service, but does not accept liability in the following situations:

• Service disruptions caused by technical issues, server outages, or internet connectivity problems.
• Losses arising from problems with the user's own device or network.
• Unauthorised access by minors — parents and guardians are responsible in such cases.
• Financial losses resulting from the theft or inadvertent disclosure of the user's login credentials.
• Losing a bet or not achieving an expected outcome in a game.

Except to the extent that liability cannot be excluded by law, bg344's maximum liability is limited to the total amount deposited by the relevant user in the last 30 days.

13Account Suspension & Closure

Account Closure by bg344

bg344 may suspend or close an account without prior notice for any of the following reasons:

• Any violation of the Terms.
• Suspected fraudulent activity or system abuse.
• Failure to complete KYC verification or providing false information.
• Evidence of the same person operating multiple accounts.

Account Closure Requested by the User

Any user may request to close their account at any time. In such cases, any legitimate funds in the account (subject to wagering conditions being met) will be returned to the user.

14Changes to Terms

bg344 reserves the right to modify these terms at any time. In the case of significant changes, a notice will be displayed on the website and users may be informed via their registered email.

If you continue to use the platform after the updated terms are published, you will be considered to have agreed to the new terms. Therefore, it is recommended that you visit this page regularly.

15Dispute Resolution

In the event of any dispute or complaint, please contact our support team first. We will sincerely try to resolve the matter.

Complaint Process

• Send your complaint by email — [email protected].
• Include your account information, a description of the incident, and any relevant screenshots.
• Our team reviews all complaints and reaches a fair decision.
• bg344's final decision shall be considered binding on all matters.

In the event of a legal dispute, both parties will first attempt to resolve the matter through arbitration. If arbitration fails, the matter may be taken to court.

16Contact

If you have any questions or comments about these terms, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 — support is available in Bengali and English.

For those aged 21 and above only. Gambling can be addictive — play responsibly.